UPDATES & REPAIRS

Can I update my website myself?

Sometimes you can. Sometimes you probably shouldn't. I'll help you figure out what you can safely handle yourself, what should be left to a professional, and what your website actually needs.

Let's talk about your website

You can call me, text me, or fill out the form. I'll usually get back to you within a day.

Bob standing in a heavy-equipment repair shop holding a sign that says Need Help Maintaining Your Website?

COMMON QUESTIONS

What should I be doing to look after my website?

Can I update my website myself?

Yes, if your website is set up for it. I can show you what you can safely change yourself and what is better left alone.

What can I do to speed up my website?

I can usually make some simple changes to speed up a site. Images, plugins, page builders and other settings can all make a difference.

What should I be doing so my website doesn't get hacked?

Keep your software, plugins and themes current, use strong passwords, limit unnecessary access and make sure the site is backed up. Security is much easier to manage before there's a problem.

How do I make my website look better on a phone?

A site that looks good on a computer can still be frustrating on a phone. I can check the layout, text, buttons, images and menus and fix the things that aren't working well.

Should I set my plugins to update automatically?

Sometimes. Automatic updates can be useful, but a major plugin update can occasionally cause problems. The right approach depends on the website and the plugins it uses.

How often should my website be updated?

There are two kinds of updates to think about. Software and security updates should be handled regularly. Fresh, useful content is also important because current information gives search engines and AI answer systems more to work with.

Do I really need to back up my website?

Absolutely. A backup gives you something to restore if an update goes wrong, a site is hacked or something is accidentally deleted.

How do I know if my website is working properly?

Check the things your customers use: forms, links, menus, mobile pages, contact information and important calls to action. I can also take a look when you're not sure what to check.

When should I replace my website instead of fixing it?

Not every old website needs to be rebuilt. Sometimes a repair is all that's needed. If the technology, structure or design is holding the business back, I'll tell you when a rebuild makes more sense.

Can you take over a website someone else built?

Yes. You don't have to go back to the original designer. I can look at what you have, figure out how it's built and tell you what I think should be fixed or changed.

Who can I hire to look after my website?

If you don't want to deal with updates, repairs and the occasional website headache yourself, I can look after it for you. You can call me when something needs attention, or we can talk about ongoing maintenance.

How much does it cost to maintain a website?

It depends on the website and how much help you need. Some sites need very little attention. Others benefit from regular updates and maintenance. I'll explain what I think is worthwhile before you spend anything.

WHERE I WORK

Need help with a website in St. Thomas or London?

I work with small businesses in St. Thomas and London, Ontario, as well as businesses in communities across Canada.

You don't have to be a big company to have a professional website. I provide small-town service without the high agency pricing, whether you're nearby or we're working together remotely.

If you're searching for website updates in St. Thomas, website repairs in London, Ontario, or help with a website anywhere in Canada, let's talk about what you actually need.

Let's talk about your website

You can call me, text me, or fill out the form. I'll usually get back to you within a day.